{"id":8844,"date":"2025-07-14T18:18:43","date_gmt":"2025-07-14T18:18:43","guid":{"rendered":"https:\/\/healthcarecyprus.com\/privacy-policy\/"},"modified":"2025-08-26T20:51:30","modified_gmt":"2025-08-26T20:51:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/healthcarecyprus.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy<\/h1>\n
\n

HealthcareCyprus.com \/ TedaviKibris.com<\/strong>
\nCyprus Healthcare Travel Council
\nLast Updated: July 14, 2025<\/strong><\/p>\n<\/div>\n

\n

Important Notice:<\/strong> HealthcareCyprus.com cares for your personal data and does everything possible to protect it. This Privacy Notice helps you understand what personal data is collected, stored and processed when you use our Website.<\/p>\n<\/div>\n

1. Purpose & Overview<\/h2>\n

This Notice explains what data is collected in connection with the Website, how we use that data, where we store it, and how we protect it.<\/p>\n

\n

Key Points:<\/h3>\n
    \n
  • We need to process some of your data for you to use our Website and services<\/li>\n
  • We will not share your data for third party advertising purposes<\/li>\n
  • We explain your rights in relation to your personal data<\/li>\n<\/ul>\n<\/div>\n

    You may generally browse our Website without providing us with your information. However, if you want to use the full functionality of our Website and services, you will need to provide some of your data.<\/p>\n

    2. Controller Information<\/h2>\n\n\n\n\n\n\n\n\n
    Item<\/th>\nDetails<\/th>\n<\/tr>\n<\/thead>\n
    Controller<\/strong><\/td>\nCyprus Healthcare Travel Council<\/td>\n<\/tr>\n
    Address<\/strong><\/td>\nBedrettin Demirel Caddesi, No:4, Girne, North Cyprus<\/td>\n<\/tr>\n
    General Email<\/strong><\/td>\ninfo@healthcarecyprus.com<\/td>\n<\/tr>\n
    Privacy Email<\/strong><\/td>\nprivacy@healthcarecyprus.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \n

    Privacy Roles:<\/h3>\n
      \n
    • HealthcareCyprus is the controller for personal data of Visitors, Clients, and Partners<\/li>\n
    • Regarding Representatives’ personal data, HealthcareCyprus is a processor<\/li>\n
    • We act as a business associate under HIPAA regulations<\/li>\n<\/ul>\n<\/div>\n

      3. User Categories & Data Collection<\/h2>\n

      For your convenience, we divide our users into 4 categories:<\/p>\n\n\n\n\n\n\n\n\n
      User Type<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
      Visitor<\/strong><\/td>\nAnyone who visits the Website<\/td>\n<\/tr>\n
      Client<\/strong><\/td>\nEnd-user to whom we provide our services<\/td>\n<\/tr>\n
      Partner<\/strong><\/td>\nLegal entity that provides medical care<\/td>\n<\/tr>\n
      Representative<\/strong><\/td>\nUser whose data we receive from Partners (clinics, hospitals)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
      \n

      Important:<\/strong> We process medical and health data that is sensitive data. Processing of sensitive personal data (medical and health) is necessary to provide you Service (legal basis: performance of the contract).<\/p>\n<\/div>\n

      3.1 Automatically Collected Data<\/h3>\n\n\n\n\n\n\n\n
      Category<\/th>\nDescription<\/th>\nLegal Basis<\/th>\n<\/tr>\n<\/thead>\n
      Website Interaction<\/strong><\/td>\nYour interaction with the Website, features used, pages viewed, actions taken<\/td>\nLegitimate interest<\/td>\n<\/tr>\n
      Device & Connection Data<\/strong><\/td>\nOperating system, browser type, IP address, device identifiers, geolocation<\/td>\nLegitimate interest<\/td>\n<\/tr>\n
      Cookies & Similar Technologies<\/strong><\/td>\nAnalytical purposes, website preferences<\/td>\nLegitimate interest \/ Consent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      3.2 Data You Provide to Us<\/h3>\n

      Visitor Data<\/h4>\n\n\n\n\n\n
      Purpose<\/th>\nData Collected<\/th>\nLegal Basis<\/th>\n<\/tr>\n<\/thead>\n
      Customer Support<\/strong><\/td>\nName, surname, email, phone, country, request details, documents (if applicable)<\/td>\nPerformance of contract<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      Client Data<\/h4>\n\n\n\n\n\n\n\n\n\n
      Purpose<\/th>\nData Collected<\/th>\nLegal Basis<\/th>\n<\/tr>\n<\/thead>\n
      Account Registration<\/strong><\/td>\nName, email address, phone number<\/td>\nPerformance of contract<\/td>\n<\/tr>\n
      Account Customization<\/strong><\/td>\nProfile picture, age, country, social media profile, messenger preferences<\/td>\nPerformance of contract<\/td>\n<\/tr>\n
      Comments & Rating<\/strong><\/td>\nName, email, comment content, user ID<\/td>\nPerformance of contract<\/td>\n<\/tr>\n
      Request Submission<\/strong><\/td>\nMedical data, trip data, guardian data, bank statements, passport data<\/td>\nPerformance of contract \/ Consent<\/td>\n<\/tr>\n
      Consultation<\/strong><\/td>\nCall records, name, age, location, medical data<\/td>\nPerformance of contract<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      4. How We Use Your Data<\/h2>\n
      \n

      We process your data for seven basic purposes:<\/h3>\n
        \n
      1. Provision of Website features<\/li>\n
      2. Provision of our Services<\/li>\n
      3. Providing information about our Services<\/li>\n
      4. Research and analysis purposes<\/li>\n
      5. Complying with security obligations<\/li>\n
      6. Complying with legal obligations<\/li>\n
      7. Sending marketing communications<\/li>\n<\/ol>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n
        Processing Purpose<\/th>\nDescription<\/th>\nLegal Basis<\/th>\n<\/tr>\n<\/thead>\n
        Website Features<\/strong><\/td>\nCreate and update accounts, enable Website use, process service requests<\/td>\nPerformance of contract<\/td>\n<\/tr>\n
        Service Provision<\/strong><\/td>\nProvide medical facilities, verify identity, arrange trips<\/td>\nPerformance of contract<\/td>\n<\/tr>\n
        Communication<\/strong><\/td>\nAnswer questions, resolve issues, inform about updates<\/td>\nPerformance of contract \/ Legitimate interest<\/td>\n<\/tr>\n
        Research & Analysis<\/strong><\/td>\nTesting, analysis, product development, safety enhancement<\/td>\nLegitimate interest<\/td>\n<\/tr>\n
        Safety & Security<\/strong><\/td>\nPrevent fraud, detect abuse, comply with legal requests<\/td>\nLegitimate interest<\/td>\n<\/tr>\n
        Legal Compliance<\/strong><\/td>\nOperate business, comply with legal obligations<\/td>\nLegal obligation<\/td>\n<\/tr>\n
        Marketing<\/strong><\/td>\nSend marketing communications (Representatives only, with consent)<\/td>\nConsent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        5. Cookies<\/h2>\n

        We use cookies for analytical purposes. Cookies generally do not permit us to personally identify you. We use session cookies that expire when you close your browser.<\/p>\n

        \n

        Cookie data may include:<\/h3>\n
          \n
        • The website that referred you to us<\/li>\n
        • Web pages you viewed on our Website<\/li>\n
        • Advertisements viewed and clicked<\/li>\n
        • Browser preferences such as language<\/li>\n<\/ul>\n<\/div>\n

          6. Data Sharing & Disclosure<\/h2>\n

          We may share your personal data under these conditions:<\/h3>\n\n\n\n\n\n\n\n\n\n
          Sharing Category<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
          Authorized Third Parties<\/strong><\/td>\nService providers who help us operate our business<\/td>\n<\/tr>\n
          Safety & Legal Purposes<\/strong><\/td>\nLaw enforcement, legal compliance<\/td>\n<\/tr>\n
          Business Transfers<\/strong><\/td>\nIn case of merger, acquisition, or sale<\/td>\n<\/tr>\n
          With Your Consent<\/strong><\/td>\nWhen you explicitly agree<\/td>\n<\/tr>\n
          Medical Partners<\/strong><\/td>\nPartners you choose for medical care (acting as independent controllers)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
          \n

          Data Transfer:<\/strong> We transfer personal data to contractors in Ukraine using Standard Contractual Clauses approved by the EU Commission as safeguards. We store data on servers in Germany with encryption and security measures.<\/p>\n<\/div>\n

          7. Data Security & Retention<\/h2>\n
          \n

          Security Measures:<\/h3>\n
            \n
          • Encryption:<\/strong> Industry-standard encryption for data protection<\/li>\n
          • Access Control:<\/strong> Limited access to authorized employees only<\/li>\n
          • Vendor Security:<\/strong> All third parties undergo security audits<\/li>\n
          • Contractual Safeguards:<\/strong> Standard Contractual Clauses with partners<\/li>\n<\/ul>\n<\/div>\n

            Data Retention:<\/strong> We retain personal data for as long as necessary to fulfill the purposes described in this Notice, unless otherwise required by law. Some data may be kept longer for legitimate business interests including fraud prevention and legal compliance.<\/p>\n

            8. Minors<\/h2>\n
            \n

            We do not knowingly collect personal data directly from children under 16. We may process a child’s data only upon parent or guardian request and after verification of identity and authority.<\/p>\n<\/div>\n

            9. Your Rights<\/h2>\n

            European Economic Area and United Kingdom Residents<\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n
            Right<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
            Right to Access<\/strong><\/td>\nRequest information about personal data processing<\/td>\n<\/tr>\n
            Right to Rectification<\/strong><\/td>\nChange inaccurate or incomplete data<\/td>\n<\/tr>\n
            Right to Erasure<\/strong><\/td>\nRequest deletion of personal data<\/td>\n<\/tr>\n
            Right to Restrict Processing<\/strong><\/td>\nLimit how we process your data<\/td>\n<\/tr>\n
            Right to Data Portability<\/strong><\/td>\nRequest data transfer to another controller<\/td>\n<\/tr>\n
            Right to Object<\/strong><\/td>\nObject to processing based on legitimate interest<\/td>\n<\/tr>\n
            Right to Withdraw Consent<\/strong><\/td>\nWithdraw consent at any time<\/td>\n<\/tr>\n
            Right to File Complaint<\/strong><\/td>\nSubmit complaint to regulatory body<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            United States Residents<\/h3>\n\n\n\n\n\n\n\n\n
            Right<\/th>\nAvailable In<\/th>\n<\/tr>\n<\/thead>\n
            Right to Access<\/strong><\/td>\nCalifornia, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia<\/td>\n<\/tr>\n
            Right to Correct<\/strong><\/td>\nCalifornia, Colorado, Connecticut, Delaware, Indiana, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Virginia<\/td>\n<\/tr>\n
            Right to Delete<\/strong><\/td>\nCalifornia, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia<\/td>\n<\/tr>\n
            Right to Opt Out of Sales<\/strong><\/td>\nCalifornia, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            HIPAA Rights<\/h3>\n\n\n\n\n\n\n\n\n\n\n
            Right<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
            Right to Request Privacy Protection<\/strong><\/td>\nRequest restrictions on certain uses and disclosures of PHI<\/td>\n<\/tr>\n
            Right to Access<\/strong><\/td>\nRequest inspection and copy of your PHI<\/td>\n<\/tr>\n
            Right to Amend<\/strong><\/td>\nRequest corrections to medical records<\/td>\n<\/tr>\n
            Right to Accounting<\/strong><\/td>\nAccess accounting of PHI disclosures over past 6 years<\/td>\n<\/tr>\n
            Right to Breach Notification<\/strong><\/td>\nBe notified of any breach of unsecured PHI<\/td>\n<\/tr>\n
            Right to File Complaint<\/strong><\/td>\nFile complaint with provider or Health and Human Services<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            10. California Privacy Rights<\/h2>\n
            \n

            Do Not Sell My Personal Information<\/h3>\n

            We do not sell your personal information to anyone nor use your data as a business model. California residents can opt out of any future sale of their personal information by contacting us.<\/p>\n<\/div>\n

            \n

            Do-Not-Track Requests<\/h3>\n

            We currently do not have the ability to honor do-not-track requests. We may modify this Privacy Notice as our abilities change.<\/p>\n<\/div>\n

            11. Updates to This Notice<\/h2>\n

            Applicable law and our practices change over time. If we decide to update the Privacy Notice, we will post the changes on our Website. If we materially change how we process your personal data, we will provide prior notice or request your consent where legally required.<\/p>\n

            12. Contact Information<\/h2>\n
            \n

            Contact Us<\/h3>\n

            Privacy Requests:<\/strong> privacy@healthcarecyprus.com
            \nGeneral Questions:<\/strong> info@healthcarecyprus.com
            \nPhone:<\/strong> +90 (392) XXX XX XX
            \nAddress:<\/strong> Bedrettin Demirel Caddesi, No:4, Girne, North Cyprus<\/p>\n<\/div>\n

            \n

            \u00a9 2025 Cyprus Healthcare Travel Council – HealthcareCyprus.com \/ TedaviKibris.com<\/strong><\/p>\n

            This policy is prepared in English and Turkish. In case of conflict, the English text prevails.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            Privacy Policy HealthcareCyprus.com \/ TedaviKibris.com Cyprus Healthcare Travel Council Last Updated: July 14, 2025 Important Notice: HealthcareCyprus.com cares for your personal data and does everything possible to protect it. This Privacy Notice helps you understand what personal data is collected, stored and processed when you use our Website. 1. Purpose & Overview This Notice explains […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8844","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/pages\/8844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/comments?post=8844"}],"version-history":[{"count":2,"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/pages\/8844\/revisions"}],"predecessor-version":[{"id":8847,"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/pages\/8844\/revisions\/8847"}],"wp:attachment":[{"href":"https:\/\/healthcarecyprus.com\/en\/wp-json\/wp\/v2\/media?parent=8844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}